Privacy policy

About us

We are Zaoui & Co SA of 62, av Victor Hugo L-1750 Luxembourg and Zaoui and Co Ltd, of 11 Hill Street, London, W1J 5LF (together “Zaoui”) and we can be contacted regarding this privacy policy at dataprotection@zaouico.com. Any personal information processed by Zaoui is controlled by us and so we are considered the data controller of your personal information.

Data Protection Laws

We have to comply with the Data Protection Act no 2472/1999, Law no 3471/2006 and from 25 May 2018 the General Data Protection Regulation (EU) 2016/679 when keeping personal data about you when we obtain, use, disclose or otherwise process such data.

About this Privacy Policy

We are committed to protecting your personal information and respecting your privacy.

This policy explains about the personal information that we may collect from you, use and otherwise process in connection with your relationship with Zaoui. In particular, we explain the kinds of personal information that we may collect from you, how we collect it, what we use it for and who we may share your personal information with. By “personal information” we mean information about you where you are, or could be, identified.

Categories of Information We Collect

We may collect personal information from you such as information about how you use our services and about how you use access to our website. This may include information that you provide to us directly or through companies or agents we work with, as well as information which we collect when you use our services.

How We Collect Your Information

We may collect personal information about you when you contact us about using our services, when you apply or provide your CV to us via our job application portal or when you use our website.

Why We Collect Your Information

Who Else May Have Access to Your Information

To best serve you, we may share your personal information with service providers that provide support services to us. Service providers are third parties who perform services on our behalf. They are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from Zaoui.

We may also share your personal information with Coaching Assembly for the purpose of sourcing the right applicant for a job vacancy we may have.

We may also disclose your personal information to a third party when you ask us to do so or when we believe it is required by law.

Countries Having Access to Your Information

Our servers, storing and keeping your information secure, are located in the European Economic Area.

Collecting Your Information Legally

Generally we do not rely on consent as a legal basis for processing your personal data, however, if for any reason we would require your consent to process your personal data, you have the right to withdraw consent at any time by contacting us at dataprotection@zaouico.com.
We are able to legally collect and use your personal information either because:

Retention of Your Information

We will only retain your personal information for as long as it is necessary to provide our services or to process your application, or to keep you up to date with Zaoui as a firm. Processing is therefore necessary for the purposes of our legitimate interests, or where we are required to do so by law.

Your Rights

You have the right to:

To make any requests as listed above, please contact us at dataprotection@zaouico.com.
We will confirm any requests relating to your rights above within one month of receipt of your request, or within two months of receipt of your request where this request is more complex.

Withdrawal of Your Consent

You can tell us to stop collecting and using your personal information at any time by emailing us at dataprotection@zaouico.com.

If you tell us to stop collecting and using your personal information, we will be unable to update you on our business activities.

Cookies and Other Similar Technologies

Our website uses “cookie” technology. We use cookies to distinguish you from other visitors, track your IP address and usage of our site. We do not otherwise track any information about your use of other websites. Non-personal information or anonymised/pseudonymised information obtained through cookies may be shared with or obtained by service providers on our behalf.
A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A “session cookie” expires immediately when you end your session (i.e., close your browser). A “persistent cookie” stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available.
When you visit our website, we may use both a session and a persistent cookie. This Zaoui-placed cookie may contain information that is used to track your usage of our website.
We may use Flash Cookie (also known as Local Stored Objects) or other similar technologies. A Flash cookie is a small data file placed in a computer using Adobe Flash technology that may be built into your computer or downloaded by you to your computer. We use these technologies to personalise and enhance your online experience, facilitate processes, personalise and store your settings. Flash cookies are different from browser cookies and the cookie management tools provided by your browser will not remove Flash cookies.
You can disable cookies at any time by using your browser options; You can find out more about cookies by following this link: https://ico.org.uk/for-the-public/online/cookies/.

Children’s Privacy

We do not knowingly collect any information from anyone under 16 years of age. Our website, products and services are all directed to people who are at least 16 years old or older.
If you are under 16, do not use or provide any information about yourself to us, including your name, address, telephone number or email address.
If we learn we have collected or received personal information from a child under 16, we will delete that information.
If you believe we might have any information from or about a child under 16, please contact us at dataprotection@zaouico.com.

Links to Other Websites and Services

Our website may include links to other Internet sites, content, or videos (embedded or direct links) maintained by third parties (“Linked Sites”). We provide Linked Sites to you solely for information, and the inclusion of Linked Sites does not imply endorsement by us of the Linked Sites. You access Linked Sites at your own risk and by accessing them you leave our website. Linked Sites are not under our control and we are not responsible for the contents of any Linked Site, including the privacy policies or tracking technologies they may use. We encourage you to check the applicable privacy policy to determine how they will handle any personal information they collect from you.

Your Information, Your Choice

To update us with your information-sharing preferences, you may contact us using one of the following methods:
call 02072905580;
email dataprotection@zaouico.com
We shall implement appropriate technical and organisational measures to ensure a level of security appropriate to potential risks, including:
the pseudonymisation and encryption of your personal information where appropriate;
ensuring ongoing confidentiality, integrity, availability and resilience of processing systems and services;
ensuring we can restore access to personal information in a timely manner if a physical or technical incident occurs; and
regular testing, assessment and evaluation of the effectiveness of our technical and organisational measures to ensure your personal information is secure.
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personal information transmitted to us. Please note that email is not encrypted.

Business Transitions

As we continue to develop our business, we may undergo a business transition such as acquiring another company, merging with an existing company, or selling a portion of our assets. In such transitions, customer information is typically one of the business assets that is transferred or acquired by a third party. In the unlikely event that Zaoui or substantially all of its assets are acquired or enter a court proceeding, you acknowledge that such transfers may occur and that your personal information can continue to be used as set forth in this privacy policy.

Policy changes

This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If there are material changes to this policy or our information practices change in the future, we will notify you by posting the policy changes on our website.

Making a Complaint

If you would like to make a complaint about the way we have collected or used your personal information, please contact us at dataprotection@zaouico.com.
If you are unhappy about the way we have handled your complaint and/or you would like to take the matter further or make a complaint directly to our regulator without contacting us first, you can do so by contacting the Information Commissioner’s Office (“ICO”) by following this link: https://ico.org.uk/concerns/ or telephoning the ICO helpline, which is 0303 123 1113.